Easy experience, but they overcharged me by $10 and gave me a receipt showing that they had not. If I hadn't caught it seeing my credit card statement, it would have gone unnoticed. Also, beware the hidden $44 charge for the "required" retinal scan. I was told that they indicate this on all calls for appointments, but per my transcript of the appointment call I made that did not happen. Since I had been in a year before I was told that I should have expected it.

Rude front staff. Also, they took almost 2 weeks to get my son’s glasses and never called when they were ready for pick up. Had to call multiple times to check on status of the glasses. Also, for some reason when I called, they said they accept my insurance and later charged me more than my insurance co pay and provided no explanation for not accepting my insurance.

I recently visited Ascent Eyes, and I can confidently say it was an exceptional experience from start to finish! The staff at this eyewear boutique are truly outstanding. They were not only friendly and welcoming but also incredibly knowledgeable about their products.When it comes to a wide range of Designer brands, Ascent Eyes undoubtedly has the best selection I've seen. I was blown away with the choices and vast high-end designer collections, and I could tell they curated it with great care and taste.The opticians and consultants were patient and attentive, taking the time to understand my preferences and needs. They expertly guided me through the various options, helping me find the perfect pair of eyeglasses that not only suited my face but also matched my style.The store itself has a welcoming ambiance, making the entire shopping experience a pleasure. It was easy to browse through their impressive array of luxury designer frames, and the staff was more than happy to assist me whenever I needed help.I appreciate the attention to detail and personalized service I received at Ascent Eyes. They made sure that I left their store feeling satisfied and confident with my purchase.I highly recommend Ascent Eyes to anyone in search of top-notch eyewear and a first-class shopping experience. Their commitment to quality, combined with the best staff in town, sets them apart from the rest. I'll certainly be returning for all my future eyewear needs. Keep up the remarkable work, Ascent Eyes!

For one thing, my vision in the prescription they gave me isn’t great, and the optometrist can’t figure out how to fix it so that I can see well. In addition, they were supposed to order me contacts but failed to tell me they were on backorder. I only found that out two weeks after I followed up. I complained I’m out of contacts except the single pair they gave me when I walked out of my appointment. So I asked if I could get a different brand of contacts and was told no. Then I asked if I could have my prescription so I could just order contacts myself, and was told no again because it was not “finalized.” So now I’ve paid my yearly exam fee, can’t see well at all, and am unable to acquire contact lenses. Now I have to go somewhere else and do this all over again. What a joke of a clinic.